Author Topic: Alpha locked to another account  (Read 1071 times)

michaeldstone

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Alpha locked to another account
« on: March 07, 2017, 02:29:38 AM »

I bought a used Alpha 2 and it says it is already registered to another account when I try to register it. How can it be deleted from the old account?

emptiness

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Re: Alpha locked to another account
« Reply #1 on: March 07, 2017, 09:48:14 AM »

I bought a used Alpha 2 and it says it is already registered to another account when I try to register it. How can it be deleted from the old account?

Probably best to contact aftersales@ubtrobot.com

A247slacker

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Re: Alpha locked to another account
« Reply #2 on: March 07, 2017, 08:46:54 PM »
If you can get the old owner to go into their app and select unbind that might work but im not sure, worth a try though.

 

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